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Announcement
 
TO:

Deans, Officers, Department Heads, Directors and GEMS Cardholders
FROM: Gene Suwanski, Director, Central Procurement Services (CPS)
SUBJECT: GEMS Credit Card Re-issuance Notice
DATE: February 6, 2009

As relayed to you in an earlier announcement on November 4, 2008, the GEMS credit card program has undergone a change in its card issuer from GE Corporate Payment Services (GE) to JPMorgan Chase (Chase). The Chase program is now ready the card conversion process is underway.

No action of any kind is required by a current GEMS cardholder to receive the new Chase GEMS card. Chase GEMS cards will be issued automatically to all current GE cardholders. The Chase card will work in the same manner as the GE GEMS card except the ATM feature will not be available on the Chase GEMS card. 

Replacement cards will be delivered to your GEMS Department Representative the week of February 9, 2009.  The GEMS Department Representative will distribute cards thereafter. Upon receiving your new Chase GEMS card, cardholders will need to do the following:

  • Sign and activate the card immediately.
  • Properly destroy your GE GEMS card or follow your department’s destruction procedure.
  • Contact any merchants that you have re-occurring charges with to change your GE credit card number to your Chase credit card number to ensure continuous service.

GE GEMS cards will be closed on February 20, 2009, unless the Chase GEMS card is undeliverable to a cardholder, at which time CPS will work with the GEMS Department Representative in identifying a mutual cutoff date.  For your reference, the GEMS Department Representative listing is located at https://gems.uchicago.edu/contact/.

The Cardholder Agreement accepted by the cardholder through their original application process remains in effect but with the references to GE changed to Chase.

All GEMS credit card charges from the GE and Chase card programs will flow into the GEMS expense management system for cardholder use in preparing expense reports.  Cardholders may add charges from both programs into one expense report if they are related to the same event being expensed.

Any response to this announcement may be directed to Diane Stanek, Associate Director, Central Procurement Services, at (773) 702-3323 or dstanek@uchicago.edu.